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Fall detection did NOT work

I have the latest Apple Watch, 7 I believe. One of the main reasons for my purchase was fall detection. I hike and I’m a long distance runner, often alone.

on April 10th, 2023 I took a hard fall; concussion, broken bones etc. my watch did not detect my fall. I was lucky someone from a nearby business saw me and called 911. Yes, my settings are correct. It actually went off while I was clapping at a race!

I see this is a problem for a lot of people. Now I’m nervous that I’ve had a false sense of security. What’s the fix? How can I test this? Very unsettling and expensive.

Apple Watch Series 7

Posted on May 2, 2023 1:18 AM

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Question marked as Top-ranking reply

Posted on Aug 25, 2023 1:44 AM

So I fell heavily for the first time & according to my daughter whom found me unconscious, I was on the floor for about 30 minutes. When I was at the hospital afterwards, the doctor asked me if my Apple Watch is the one with fall detection, then immediately was confused as to why it didn’t seem to give my daughter a prompt or my partner/emergency services. The fall was a heavy/larger fall as i hit a wall then landed on concrete.. Knocked unconscious and when daughter found me i Was taken straight to emergency and spent a few days in hospital. No detection of fall on watch, all settings on watch confirmed to be correct by apple techs. But told by the apple health support team that it doesnt detect all falls, i had a head injury cut to forhead and graze on arm where i hit concrete and at 140kg i didnt hit soft, so maybe only detects if you fall out of a **** tree or building. Apple appears to have a no care policy in regards to you buying a watch for a feature that doesnt work as advertised either. As all they wanted to do after testing, was sell me a battery as mine was showing may need to be replaced soon. A joke !!


7 replies
Question marked as Top-ranking reply

Aug 25, 2023 1:44 AM in response to sagil1963

So I fell heavily for the first time & according to my daughter whom found me unconscious, I was on the floor for about 30 minutes. When I was at the hospital afterwards, the doctor asked me if my Apple Watch is the one with fall detection, then immediately was confused as to why it didn’t seem to give my daughter a prompt or my partner/emergency services. The fall was a heavy/larger fall as i hit a wall then landed on concrete.. Knocked unconscious and when daughter found me i Was taken straight to emergency and spent a few days in hospital. No detection of fall on watch, all settings on watch confirmed to be correct by apple techs. But told by the apple health support team that it doesnt detect all falls, i had a head injury cut to forhead and graze on arm where i hit concrete and at 140kg i didnt hit soft, so maybe only detects if you fall out of a **** tree or building. Apple appears to have a no care policy in regards to you buying a watch for a feature that doesnt work as advertised either. As all they wanted to do after testing, was sell me a battery as mine was showing may need to be replaced soon. A joke !!


Fall detection did NOT work

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