Get insights from experienced community members

Community members who reach Level 5 in the community can create User Tips to share knowledge about Apple products. Check out this User Tip created by Lawrence Finch: When to charge your iPhone or iPad

CarPlay not working

Apple CarPlay not working after 16.4.1 (a) update, what is the solution?

iPhone 13 Pro

Posted on May 2, 2023 3:03 AM

Reply
Question marked as Best answer

If you already tried (to no avail) a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


and the issue persists, please contact Apple Support directly, using this link:--> Contact Apple for support and service

Regards

Giulio

Posted on May 2, 2023 3:14 AM

1 reply
Question marked as Best answer

May 2, 2023 3:14 AM in response to nleoosh

If you already tried (to no avail) a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


and the issue persists, please contact Apple Support directly, using this link:--> Contact Apple for support and service

Regards

Giulio

CarPlay not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.