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angelin129 Author

Level 1

7 points

iPhone 13pro max screen turned to green screen during update

iPhone 13 Pro Max, iOS 16

Posted on May 2, 2023 4:35 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on May 2, 2023 4:39 AM

Try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).

If the issue persists, contact Apple Support directly, using this link:--> Contact Apple for support and service

Regards

Giulio

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iPhone 13pro max screen turned to green screen during update

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