When I click the (plus) button it doesn’t work

When I click the add button a little pop up box stating “Add Cards to Wallet- to add cards, keys, tickets and passes to wallet look for the add to wallet button in apps, emails and websites - Cancel / Learn More”. So the app won’t allow me to add anything. Please help as I like using Apple Pay and it worked fine in my other iPhone without any issues

iPhone 13 Pro, iOS 16

Posted on May 2, 2023 4:32 AM

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3 replies

May 8, 2023 4:57 PM in response to suheyla67

Well, it doesn't say this anywhere in any support documentation....BUT....if you have a watch, you can add the card on your watch.....but do that by accessing the "watch" app...on your PHONE. then...once you add to your watch (on your phone), you can open the wallet on your phone and click plus, and it finds the card you added to your watch (on your phone). so confusing and frustrating. hope that helps. (if you don't have an apple watch, I don't know what to tell you....I tried this out of desperation after going in circles and it worked).

May 4, 2023 4:00 PM in response to suheyla67

Hi suheyla67,


The following resource gives detailed instructions about how to add items to Apple Wallet:


Add, use, and share boarding passes, tickets, and other passes in Apple Wallet - Apple Support


If you're still having trouble, please provide further details about what happens when you try to add items to Wallet. Please omit any personal information when posting.


Cheers!

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When I click the (plus) button it doesn’t work

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