Can't activate apple tv

I just created an account but can't activate it on our Roku because I get a message "You must update your account to continue. To update your account, sign in on a device running iOs12 or late or go to appleid.apple.com

Posted on May 2, 2023 11:11 AM

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Posted on Aug 18, 2023 6:58 PM

What a ridiculous, convoluted, overcomplex multistep process to do a few simple things. Fifteen minutes to get a Roku app up and running! Sheesh!

3 replies

May 2, 2023 1:00 PM in response to averiesgrandma

Did you go to appleid.apple.com, as instructed, sign in and edit/​update the account information there?


Also review this support page for steps that you may have missed or skipped. How to create a new Apple ID - Apple Support.


An Apple ID account needs all the user information as asked, including name, DoB, country (state), a verified email address (respond to test message!), and a valid payment method.

Can't activate apple tv

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