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I can’t update my payment method because it says that your account has been disabled in the App Store and ITunes please help me out thank you

My payment method has been not working since last month so I need your assistance

iPhone 13 Pro Max, 16

Posted on May 2, 2023 12:36 PM

Reply
3 replies

May 2, 2023 12:37 PM in response to randip192

Hello,


You must contact Apple for help if you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


If it is another reason, post with more details.


I can’t update my payment method because it says that your account has been disabled in the App Store and ITunes please help me out thank you

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