Video not playing after upgrading to 13.3.1 (a)

HI all,

After upgrading to 13.3.1 (a) I am unable to play any video from any of the streaming apps, including Apple TV.

On Amazon Prime I get a "This video can't play on your device as it doesn't meet content protection standards." message and a black screen.

Any ideas?

Thanks!

MacBook Pro (M1, 2020)

Posted on May 3, 2023 3:07 AM

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2 replies

May 3, 2023 3:48 AM in response to ZePedro

Try rebooting into safe mode. This will run system diagnostics and repair things it finds wrong.

Start up your Mac in safe mode - Apple Support

ZePedro Author

Level 1

4 points

May 4, 2023 4:49 AM in response to Randall_2023

It solved the issue.

Thanks!

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Video not playing after upgrading to 13.3.1 (a)

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