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Video not playing after upgrading to 13.3.1 (a)

HI all,


After upgrading to 13.3.1 (a) I am unable to play any video from any of the streaming apps, including Apple TV.


On Amazon Prime I get a "This video can't play on your device as it doesn't meet content protection standards." message and a black screen.


Any ideas?


Thanks!

MacBook Pro (M1, 2020)

Posted on May 3, 2023 3:07 AM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2023 3:48 AM

Try rebooting into safe mode. This will run system diagnostics and repair things it finds wrong.


Start up your Mac in safe mode - Apple Support


2 replies

Video not playing after upgrading to 13.3.1 (a)

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