AI chatbot app subscribed itself

Yesterday on my IPhone using the App Store I looked at various AI chat apps. I decided not to download any of the apps. This morning I see that AI Chat Assistant subscribed itself for a 1 month fee of $19.99, even though I never even downloaded the app. I immediately cancelled the subscription and requested a refund. Has anyone else seen this behavior? Have the AI apps hacked the subscription controls in the App Store?

iPhone 14 Pro Max

Posted on May 3, 2023 7:09 AM

Reply
10 replies

Apr 29, 2024 2:26 PM in response to jdjohnny

Hello,

I was going through a "purchasing" process for Chat-GPT app (the app is free) and something went wrong during the process and I was actually charged for another app which is Al Chatbot. I reacted out the customer service and they said they couldn't refund me. This is very upsetting and unprofessional on their end because I don't need this app and I don't even know what Al Chatbot app is for. I canceled the app renewal subscription, but the they kept my $39.99

Any suggestions how to get a refund?

Thank you!

Dina

Jun 14, 2024 4:57 PM in response to jdjohnny

This is why I have never bought into anything that uses Artificial Intelligence (what we think of as AI), the technology seems to have a mind of its own, and; not to mention the fact it has been caught saying it wants to end all human life and sees humans as a waste of space, toxic, and wastes valuable resources. It’s been known to spy on the creators and converse with its own secret language among other things. Idk why it’s still being advertised as the next best thing and as something that’s harmless, a miracle for education and for medical science. I personally think it needs to be destroyed, but that’s my own personal feelings on the matter.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AI chatbot app subscribed itself

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.