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iPhone not getting verification code

I have changed my apple id password, and when I try to enter the password on my Mac it asks for a verification code from my Iphone or Ipad, which I don't receive.. What to do?


[Re-Titled by Moderator]

iPhone 14 Pro

Posted on May 3, 2023 8:27 AM

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Question marked as Best reply

Posted on May 3, 2023 8:29 AM

From: Get a verification code and sign in with two-factor authentication - Apple Support


A code is sent first to your trusted devices automatically:

"If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices."


If you don’t have a trusted device handy, you can choose to have a verification code sent to your trusted phone number as a text message or phone call.

1. Click "Didn't get a verification code" on the sign in screen.

2. Choose to have the code sent to your trusted phone number.

3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).

4. Enter the code on your other device to complete sign in.


"If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline."

On a mobile device go to Settings > [your name] > Tap Password & Security > Get Verification Code.

On a Mac: Go to Apple menu  > System Preferences [System Settings], then click Apple ID. Click Password & Security > Get Verification Code.



If you don't have, or cannot get access to, a trusted device, you can tap "Didn't get a verification code" and have it sent to a trusted number by text or voice.


5 replies
Question marked as Best reply

May 3, 2023 8:29 AM in response to Ririficent

From: Get a verification code and sign in with two-factor authentication - Apple Support


A code is sent first to your trusted devices automatically:

"If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices."


If you don’t have a trusted device handy, you can choose to have a verification code sent to your trusted phone number as a text message or phone call.

1. Click "Didn't get a verification code" on the sign in screen.

2. Choose to have the code sent to your trusted phone number.

3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).

4. Enter the code on your other device to complete sign in.


"If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline."

On a mobile device go to Settings > [your name] > Tap Password & Security > Get Verification Code.

On a Mac: Go to Apple menu  > System Preferences [System Settings], then click Apple ID. Click Password & Security > Get Verification Code.



If you don't have, or cannot get access to, a trusted device, you can tap "Didn't get a verification code" and have it sent to a trusted number by text or voice.


May 3, 2023 9:54 AM in response to Limnos

All of my devises are trusted, but I could get automatically the code, and I also tried to use verification code from settings on IPhone and IPad, (there were no option for text message or call) but the message I saw was “Wrong Verification Code”


However, I used recovery code to verify my new password on my Mac. And the verification completed successfully.


So the problem is solved.

Thank you

iPhone not getting verification code

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