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Amygma Author

Level 1

4 points

I'm trying to restore my ipad and I can't see my ipad in itunes software on my laptop

I'm trying to restore my ipad and I can't see my ipad in itunes software on my laptop. What am I doing wrong?

Windows, Windows 6

Posted on May 3, 2023 12:33 PM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

289,484 points

Posted on May 3, 2023 2:51 PM

If your iPad is not recognised, or fails to restore, try using a different USB port. Many reports seen here suggest that where the process fails when using the host computer’s USB-C port, instead using a Type-A USB port will allow the restore process to complete.

Otherwise, this support page may help with troubleshooting connection issues:

If your computer doesn't recognize your iPhone or iPad - Apple Support

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I'm trying to restore my ipad and I can't see my ipad in itunes software on my laptop

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