Two of five user accounts suddenly glacial

I have 6 user accounts on my computer, one admin and 5 standard users.


Account A is for most of my personal activity. I use it for hours a day, every day.

Account B is for selected activity. I use it briefly every day.

Account C is for different selected activity. I rarely use it.

Account D is for Logic Pro only. I also rarely use it.

Account E is for work activity. I use it for hours a day on workdays.


A couple days ago, account B started being glacial. Today I did some experimenting and discovered:


  1. It doesn't happen in Safe Mode.
  2. That account doesn't have any login items.
  3. Enabled background processes shown on the login items panel all seem to be signed and mostly shared with the other users.
  4. Virtually all apps I've tried (Thunderbird, Firefox, Safari, Chrome, Finder, Activity Monitor) launch and quit extremely slowly, as in up to a minute or two. Relaunching the Finder using Force Quit takes 9 seconds.
  5. Terminal, however, works just fine.
  6. On multiple launches, there doesn't seem to be any app or process that is stuck in common between the different launches.
  7. Logging on in Safe Mode doesn't fix the problem for when I'm not in Safe Mode.


It doesn't happen on my Admin account or on accounts A, C or E. It happened once on account D when I tried it, but when I tried again, Logic Pro was fine.


I am running macOS 13.3.1 (a). I can't say for certain whether the behavior appeared immediately after installation of that version. All of my apps are in the system's Application folder and were installed by user A using the admin account name and password. I install macOS upgrades on account A as well.


The computer has 16GB memory and over 300GB of remaining storage. I have a recent backup.


Any idea how I might go about getting my performance back on account B?

Posted on May 3, 2023 11:02 PM

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3 replies

May 4, 2023 2:47 AM in response to Charles Belov

First, I recommend that you have a second admin account. In case something bad happens, it can be a life saver.


Please run Etrecheck - from one of the problematic accounts - and post its full report here. Use the "additional text" button and paste the report into the text box.


Besides login items, there are other things like launch agents, that will show in the report, and that may help us find the cause of the problem.

May 4, 2023 12:39 AM in response to Charles Belov

Correction: "Enabled background processes shown on the login items panel all seem to be signed and mostly shared with the other users."


to: "Enabled background processes shown on the login items panel all are by identified developers and mostly shared with the other users. I disabled all processes by unidentified developers ages ago when that feature first became available (in Mojave?)."


Also, just ran a full-system virus scan and it didn't find anything. (And if the anti-virus itself were the problem, I'd expect it to affect all users, not just two, and have happened long ago.)

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Two of five user accounts suddenly glacial

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