Verification code being sent to list iphone
My boyfriend lost his iPhone. We are trying to see if he had an iCloud backup. His phone was on my account. iCloud is asking for Verification code which is being sent to lost phone. Help:)!
iPhone 13
User profile for user:
Bryan_K1
User level:
Community Specialist
Hello twogans,
Thanks for using the Apple Support Communities!
If he's being prompted for a verification code when attempting to access his account the steps in here may help: Get a verification code and sign in with two-factor authentication - Apple Support
If those steps don't work and he's still unable to get a code, he'll want to look in to the account recovery process as outlined here: How to use account recovery when you can’t reset your Apple ID password - Apple Support
Cheers!