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Grayed out Apple ID and FaceTime

I noticed that my FaceTime was acting up when I went into settings. I cannot manipulate it it’s kind of grayed out and then I also noticed that my Apple ID area is also grayed out . I also cannot click on it.

I have all my updates not sure what’s going on. Could really need some help. Thanks.

iPad Pro, iPadOS 16

Posted on May 4, 2023 7:04 AM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2023 9:16 AM

Do you have a MDM profile?

If so, contact your company - IT department.


or


Is it a private iPad, see -> Use parental controls on your child's iPhone, iPad and iPod touch

Use parental controls on your child's iPhone, iPad and iPod touch – Apple Support (UK)

  • Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.


1 reply
Question marked as Top-ranking reply

May 4, 2023 9:16 AM in response to Moni9899

Do you have a MDM profile?

If so, contact your company - IT department.


or


Is it a private iPad, see -> Use parental controls on your child's iPhone, iPad and iPod touch

Use parental controls on your child's iPhone, iPad and iPod touch – Apple Support (UK)

  • Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.


Grayed out Apple ID and FaceTime

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