iPhone stuck on verifying security response

Hi I have iPhone 12 Pro Max & it is stick on verifying security response. I tried pressing volume up then down and then holding power button but does not work.. only Siri sign comes and goes away.. tried holding the power button , the slide to power off shows up but not clickable.

Posted on May 4, 2023 1:01 PM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2023 1:08 PM

A forced restart always works if done correctly, unless your iPhone has a hardware problem:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

8 replies
Question marked as Top-ranking reply

May 4, 2023 1:08 PM in response to samour

A forced restart always works if done correctly, unless your iPhone has a hardware problem:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone stuck on verifying security response

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.