Purchase date is in 1978 !!

This serial number ( DN****D9L )

In apple coverage gives me purchase date in APRIL 1978 ,

and the model number starts with number not one of the known litters (M,N,F,...)

PLEASE check it out


[Personal Information Edited by Moderator]


iPhone 12 Pro

Posted on May 4, 2023 1:24 PM

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Question marked as Top-ranking reply

Posted on Dec 22, 2023 10:54 AM

This is a user to user support forum.

Apple is not here.

There is nothing we can “check out”.


All we can advise is to find your receipt and contact Apple Support.

Seems like the sale of your device wasn’t properly reported to Apple.

7 replies

May 4, 2023 1:32 PM in response to ahmed_2121

Hi there,


As I can’t really get what your issue is:

If the estimated expiration date of your Telephone Technical Support, Limited Warranty, or AppleCare agreement for your serial number is incorrect, please contact us. You will need to send the original sales receipt of your product to Apple so that we can update your purchase date. A sales receipt with the receipt number, product description, original date of purchase, price, and reseller details constitutes a valid proof of purchase.




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Purchase date is in 1978 !!

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