You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot access apple ID in configuration

My Apple ID is not blocked or anything, is just that in the configuration screen, where you are supposed to enter to your Apple ID info it´s grey, like unavailable, and when I touch there nothing happens.

Can someone help me?

iPhone 14 Pro, iOS 16

Posted on May 4, 2023 2:21 PM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2023 2:24 PM

It sounds like a ScreenTime restriction is in-place.


Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support


If you didn’t set it, you’ll need to contact whoever did. (e.g. Employer, Family Organizer, etc.)


3 replies

I cannot access apple ID in configuration

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.