User profile for user: shiyay
shiyay Author
User level: Level 1
4 points

Problems getting/signing in to T-Mobile's gratis apple tv+

Trying to sign into Apple TV, a notice appeared on the TV screen saying I needed to sign in on an IOS device. After spending over 2 + hours attempting to get in, retrieving my Apple Id, and password, and receiving innumerable passcodes from Apple. they finally came back and said I needed to sign in on an Apple device, which I do not currently have. I gave up, called T-Mobile, and told them that they needed to put a disclaimer that it would only work if you had an Apple device and that for me or any other non-Apple person, it was an outrageously misleading enticement to use their mobile service. At the age of 76, 2 to 3 hours of time wasted trying to get something that wasn't actually available to me is an extraordinary percentage of the time I have left on this earth. So Apple should go bob in a tank of water or perhaps "think differently" rather than "Think Different"


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Posted on May 4, 2023 5:41 PM

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User profile for user: Urquhart1244
Urquhart1244
User level: Level 10
146,232 points

Posted on May 5, 2023 3:29 AM

Users should be able to redeem the offer without an Apple device, although using an Apple device would be far easier, as the Apple ID account stuff is then already in order.

Users need a current, up-to-date Apple ID account with all the user information, including name, DoB, country (state), a verified email address, and a valid payment method linked to the account.

Users without Apple devices may manage their Apple ID account in the iTunes application, or else on the web at Manage your Apple ID - Apple.


Apple TV+ On Us: Subscription included with your plan - T-Mobile (US)

Apple TV+ On Us: Frequently Asked Questions - T-Mobile (US)

↳ How do I redeem my Apple TV+ On Us?


While the offer and conditions and redeem procedure are set by T-Mobile, I would expect that the Apple Support staff knows enough about it to guide you through the sign-up procedure, especially the parts concerning the account details and activation at an Apple website page.

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User profile for user: Urquhart1244
Urquhart1244
User level: Level 10
146,232 points

May 5, 2023 3:29 AM in response to shiyay

Users should be able to redeem the offer without an Apple device, although using an Apple device would be far easier, as the Apple ID account stuff is then already in order.

Users need a current, up-to-date Apple ID account with all the user information, including name, DoB, country (state), a verified email address, and a valid payment method linked to the account.

Users without Apple devices may manage their Apple ID account in the iTunes application, or else on the web at Manage your Apple ID - Apple.


Apple TV+ On Us: Subscription included with your plan - T-Mobile (US)

Apple TV+ On Us: Frequently Asked Questions - T-Mobile (US)

↳ How do I redeem my Apple TV+ On Us?


While the offer and conditions and redeem procedure are set by T-Mobile, I would expect that the Apple Support staff knows enough about it to guide you through the sign-up procedure, especially the parts concerning the account details and activation at an Apple website page.

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Problems getting/signing in to T-Mobile's gratis apple tv+

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