Cannot connect to phone

I recently bought and apple watch off mercari which was used but barely. I tried connecting and I can’t because it says the previous owner has to enter their apple ID and password but they already erased it off their phone. I don’t know what to do.

iPhone 11

Posted on May 4, 2023 8:54 PM

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Posted on May 5, 2023 2:14 AM

You can't do anything. That watch is worthless to you. The original owner must release the Activation Lock that prevents lost or stolen Watches from being used.


M1 Mac mini, macOS 13.3.1;  Watch, series 7 GPS/cellular, watchOS 9.4; iPad Pro 2nd Gen, iPadOS 16.4.1; iPhone 12 Pro, iOS 16.4.1; TV 4th Gen, tvOS 16.4.1; HomePods, audioOS 16.4.1 and Airport Express w/ Airplay 2

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Question marked as Top-ranking reply

May 5, 2023 2:14 AM in response to aaleraine

You can't do anything. That watch is worthless to you. The original owner must release the Activation Lock that prevents lost or stolen Watches from being used.


M1 Mac mini, macOS 13.3.1;  Watch, series 7 GPS/cellular, watchOS 9.4; iPad Pro 2nd Gen, iPadOS 16.4.1; iPhone 12 Pro, iOS 16.4.1; TV 4th Gen, tvOS 16.4.1; HomePods, audioOS 16.4.1 and Airport Express w/ Airplay 2

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Cannot connect to phone

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