ICloud is identifying certain mails as junk

Hello everyone, I wanted to know how to fix the problem when iCloud identifies certain mails as junk. For example, I created an account in Reddit and I gave my iCloud mail and the verification mail in the mail app identified the verification email as junk. Can anyone tell how to fix this? thank you.

Posted on May 4, 2023 11:05 PM

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Question marked as Top-ranking reply

Posted on May 7, 2023 2:57 PM

Hi rouhaan,


Thank you for using the Apple Support Communities! For this issue, the guidance below can help:


If junk mail filters aren’t working in Mail on Mac


If emails are incorrectly marked as junk
There are several ways you can prevent Mail from incorrectly marking legitimate messages as junk.
* Tell Mail that a message is legitimate. In the banner of the message, click Move to Inbox, or select the message, then click the Not Junk button  in the Mail toolbar (or use the Touch Bar).
* Add the sender to the Contacts app. See Use information found in Mail in other apps.
* Review your Junk Mail settings, as well as any rules you might have created to handle junk mail, and make changes as necessary.


Hope this helps!

Have a great day.


1 reply
Question marked as Top-ranking reply

May 7, 2023 2:57 PM in response to rouhaan

Hi rouhaan,


Thank you for using the Apple Support Communities! For this issue, the guidance below can help:


If junk mail filters aren’t working in Mail on Mac


If emails are incorrectly marked as junk
There are several ways you can prevent Mail from incorrectly marking legitimate messages as junk.
* Tell Mail that a message is legitimate. In the banner of the message, click Move to Inbox, or select the message, then click the Not Junk button  in the Mail toolbar (or use the Touch Bar).
* Add the sender to the Contacts app. See Use information found in Mail in other apps.
* Review your Junk Mail settings, as well as any rules you might have created to handle junk mail, and make changes as necessary.


Hope this helps!

Have a great day.


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ICloud is identifying certain mails as junk

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