We have a family share account which I am the organizer. I am trying to download an app on my son’s iPad but it is not working. I tried to share the subscription I have on my iPad- that did not work, and I also unlocked the “ask to buy button” to see if that works, but nothing. What do I do?
iPad Air, iOS 12
Unfortunately "not working" doesn't really indicate the exact issue. What are you trying? Where does it deviate from expected, and if there are any error messages, please quote them
Starting from basics, read this document to learn how to download apps and games on your iPhone or iPad
Download apps and games on your iPhone or iPad - Apple Support
How to get apps for iPhone or iPad
1. On your iPhone or iPad, open the App Store app.
2. Browse through the Today, Games, Apps, or Arcade tabs to find apps you like. Or tap the Search tab to look for something specific. If you find a game that says Arcade, subscribe to Apple Arcade [at: Join Apple Arcade - Apple Support ] to play the game.
3. Tap or click the price or Get button. If you see the Open button instead of a price or Get button, you already bought or downloaded that app.
In the App Store, if an app has a Get button instead of a price, the app is free. You won't be charged for downloading a free app. Some free apps offer in-app purchases and subscriptions that you can buy. Subscriptions and in-app purchases give you access to more features, content, and more.
Third party subscription sharing depends upon the app. Check for details on the app's description page on the App Store.
For Apple subscriptions, "You can share content that you purchase from Apple including music, movies, tv shows, apps, and books. You can also share your Apple subscriptions including Apple One."
from: What types of content can I share with my family using purchase sharing? - Apple Support - What types of content can I share with my family? - Apple Support
Unfortunately "not working" doesn't really indicate the exact issue. What are you trying? Where does it deviate from expected, and if there are any error messages, please quote them
Starting from basics, read this document to learn how to download apps and games on your iPhone or iPad
Download apps and games on your iPhone or iPad - Apple Support
How to get apps for iPhone or iPad
1. On your iPhone or iPad, open the App Store app.
2. Browse through the Today, Games, Apps, or Arcade tabs to find apps you like. Or tap the Search tab to look for something specific. If you find a game that says Arcade, subscribe to Apple Arcade [at: Join Apple Arcade - Apple Support ] to play the game.
3. Tap or click the price or Get button. If you see the Open button instead of a price or Get button, you already bought or downloaded that app.
In the App Store, if an app has a Get button instead of a price, the app is free. You won't be charged for downloading a free app. Some free apps offer in-app purchases and subscriptions that you can buy. Subscriptions and in-app purchases give you access to more features, content, and more.
Third party subscription sharing depends upon the app. Check for details on the app's description page on the App Store.
For Apple subscriptions, "You can share content that you purchase from Apple including music, movies, tv shows, apps, and books. You can also share your Apple subscriptions including Apple One."
from: What types of content can I share with my family using purchase sharing? - Apple Support - What types of content can I share with my family? - Apple Support
Downloading apps in family share account
