I updated to 16.4.1 (a) and now I can’t call anyone

After the upgrade it says SOS and I can’t make calls. How do I revert to previous software.

iPhone 13, iOS 16

Posted on May 5, 2023 6:09 AM

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Question marked as Top-ranking reply

Posted on May 5, 2023 7:49 AM

Apple does not support downgrading the operating system.

Contact your carrier and work with them to help resolve the issue.


Try a forced restart to see if that resolves the issue.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.


Force restart iPhone - Apple Support (IN) Force restart iPhone - Apple Support (IN)


13 replies
Question marked as Top-ranking reply

May 5, 2023 7:49 AM in response to Jcchnu2

Apple does not support downgrading the operating system.

Contact your carrier and work with them to help resolve the issue.


Try a forced restart to see if that resolves the issue.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.


Force restart iPhone - Apple Support (IN) Force restart iPhone - Apple Support (IN)


May 8, 2023 6:07 PM in response to Helpme272

I experienced a similar issue with iPhone11. After upgrading to 16.4.1 (a) I could only get a 3G cellular connection. Thinking that it may have been caused by the update, I uninstalled the Rapid Security Response update, however, the issue persisted. I had another iPhone in the house and switched out the Sim card as a test and successfully connected with LTE. I replaced the Sim card and contacted provider support to update the ICCID on the phone. Issue resolved.


I now have the RSR 16.4.1 (a) pending in Software Update. I will not be updating at this point. My question is, will Apple be fixing this update and notifying customers?

May 5, 2023 6:14 AM in response to Jcchnu2

If the issues you mentioned are indeed caused by iOS, it's likely that numerous users who have upgraded to iOS 16.4.1 (a) are experiencing similar problems. However, in order for the community on this forum to provide helpful responses, it would be beneficial for you to specify the nature of the issue you are encountering. Without this information, it may be difficult for others to address your concern effectively.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.


May 8, 2023 6:43 PM in response to norm20

No.

I have installed every ios update since the iPhone 3.

I have never had a single issue with any of them, including the recent critical security updates.

The majority of people who update don't have any issues with updates.


Your decision to leave your phone vulnerable to actively exploited security issues is up to you.

The security patches will be rolled into the future point update coming sometime in the future.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I updated to 16.4.1 (a) and now I can’t call anyone

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