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User profile for user: Paulayang
Paulayang Author
User level: Level 1
4 points

Scam

Today I received a text message, which looks like a scam. I have called Apple support and was told that it is a scam. The text message said my apple pay has been suspended, and asked me to update my details, with a link.


I did click the link and it directed me to browser, but there was nothing there. I did not give any of my information, did not do anything on the browser. It is only after clicking that link, I realized that this might have been a scam. However, because I have clicked it, I am a little worried if it might cause any issue. I have already deleted the history on my browser for that and also blocked that caller. I also changed my icloud password straightaway and also sent an email to reportphishing@apple.com and reported it.


Could you please advise me if there is anything further I should do with regards to that?

iPhone 12

Posted on May 5, 2023 7:10 AM

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User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
289,442 points

Posted on May 5, 2023 7:14 AM

See >>> Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


If you are unsure of the source or provenance of a message or alert, do not respond to, or engage with, the message. Certainly do not, under any circumstances, attempt to contact anyone using the contact details that may have been provided within the message itself. If you need to verify a message from Apple, make independent contact with Apple Support.


Most scam alerts are designed to scare the unwary into giving away sensitive information - or to fool you into doing something that you shouldn’t - usually to defraud you financially.


If you suspect that your AppleID has been compromised, follow the advice outlined here:

If you think your Apple ID has been compromised - Apple Support

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User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
289,442 points

May 5, 2023 7:14 AM in response to Paulayang

See >>> Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


If you are unsure of the source or provenance of a message or alert, do not respond to, or engage with, the message. Certainly do not, under any circumstances, attempt to contact anyone using the contact details that may have been provided within the message itself. If you need to verify a message from Apple, make independent contact with Apple Support.


Most scam alerts are designed to scare the unwary into giving away sensitive information - or to fool you into doing something that you shouldn’t - usually to defraud you financially.


If you suspect that your AppleID has been compromised, follow the advice outlined here:

If you think your Apple ID has been compromised - Apple Support

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Scam

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