The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Why isn’t my Face ID working
iPhone 11 Pro, iOS 16
Have a look at these two articles -
If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ) If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)
Why isn’t my Face ID working
