Just received a notice from apple stating my iPad is frozen because someone is trying to hack my iPad. Is this true? Please let me know asap. This was a notification from Apple themselves.
Is this a real notice from Apple. How do I correct it?
[Re-Titled by Moderator]
iPad mini, iOS 9
Appl would not send anything like that, this is a webpage trying to fool you.
More info:
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
To solve it:
Close the offending page
Open and close tabs in Safari on iPad - Apple Support
If that does not work try
Quit and reopen an app on iPhone - Apple Support
And if that does not work try to restart the phone
Turn iPhone on or off - Apple Support
If still you cant resolve:
Contact Apple for support and service - Apple Support
Hope this helps!
Appl would not send anything like that, this is a webpage trying to fool you.
More info:
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
To solve it:
Close the offending page
Open and close tabs in Safari on iPad - Apple Support
If that does not work try
Quit and reopen an app on iPhone - Apple Support
And if that does not work try to restart the phone
Turn iPhone on or off - Apple Support
If still you cant resolve:
Contact Apple for support and service - Apple Support
Hope this helps!
It’s a scam. Apple will never contact you to inform you of an account or device lockout.
See >>> Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Don’t respond to, or engage with, the message. Certainly do not, under any circumstances, attempt to contact anyone using the contact details that may have been provided.
Alerts of this nature are designed to scare the unwary into giving away sensitive information - or to fool you into doing something that you shouldn’t - usually to defraud you financially.
If you suspect that your AppleID has been compromised, follow the advice outlined here:
If you think your Apple ID has been compromised - Apple Support
Is this a real notice from Apple?
