Getting restitution for F1 TV App subscription

Ok, tried to watch F1 training today. F1 TV app tells me that i havent got an active subscription.


In March, i bought a subscription which i paid through PayPal with my Apple ID. Its paid for and active according to my iTunes subscriptions list (in dutch: Abonnementen). Something goes wrong between Apple and F1 TV. I also tried to restore purchases, no luck. Contacted F1 TV but they can't help.


According to Apple, i have to go to reportaproblem.apple.com. Select restitution and app. Sadly the F1 TV app isn't shown in this list. So i can't ask for a restitution there...


I tried looking for a email address, phone number but -again- no luck! To get it working i bought another subscription on the F1 TV website. But i still want my €64,99 back....


Anyone, ideas?

MacBook Pro 13″, macOS 11.6

Posted on May 5, 2023 1:02 PM

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Posted on May 5, 2023 1:12 PM

Call Apple in your region see: Contact Apple for support and service

Contact Apple for support and service - Apple Support

⤵️

Netherlands -> call direct to 0800 0201581

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Getting restitution for F1 TV App subscription

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