I have had issues with AppleTV 4K with Ethernet (purchased 2023) and a pair of HomePods (2023)
After changing my AppleID Password and removing all of my devices from iCloud I could not configure the HomePods until I did the following steps. The testing protocol listed below also ensures that all of your logins are complete and that the HomePods and AppleTV 4K are mutually aware of each other.
Reset AppleTV 4K and HomePods
To reconfigure an AppleTV 4K and a pair of HomePods Logout of each user that is signed into the AppleTV. In the Home app on your iPhone, disconnect the HomePods.
Connect to Apple TV 4K
Make sure both HomePods and Apple TV 4K are on the same WiFi network.
Move your iPhone close to the AppleTV 4K and sign in.
Complete all of the sign in steps.
Reset HomePods and Connect iPhone to the HomePods
Make sure both HomePods and Apple TV 4K are on the same WiFi network.
Reset the HomePods by holding the top button until it turns red and says it is resetting the device.
Move your iPhone close to the HomePods and complete sign in.
Use Home app to add AppleTV 4k and HomePods to the same room
Make sure both HomePods and Apple TV 4K are on the same WiFi network.
Open Home App on iPhone
Put AppleTV 4k and HomePods in the same room
Add the HomePods as the default output for the Apple TV 4K.
(This is changed in one of the tests below)
To ensure that each of the devices are completely setup perform the following tests.
Apple TV 4K and HomePod Testing protocol
AppleCare 2023-05-18 (Thomas)
Recommendation on HomePod and Apple TV 4K.
Existing Equipment tested
iPhone 11 Pro Max (First)
iPhone 13 Pro Max (iP - Second)
iPad Pro (5th Generation) (First)
iPad Pro (5th Generation) (Second iPad Pro)
Six Tests to prove that the HomePod and the AppleTV 4K are properly configured
Purpose: Most complex test:
Prove that user has account properly setup for Voice to HomePod to control the AppleTV
Have customer say these commands
Hey Siri: Turn on the Apple TV
Hey Siri: Turn off the Apple TV
Hey Siri: Start Netflix on the AppleTV
Hey Siri: What are my appointments?
Purpose: Control AppleTV from Siri on HomePod
Prove that AppleTV 4K is logged in and sending sound to pair of HomePods using default speaker output. Proves that a AppleTV 4K and HomePods are assigned the same room in the Home app on the iPhone and iPad.
Have customer Use Siri and AppleTV Remote Controller to do these steps:
Setup HomePod to be default speaker for AppleTV
Play TV or Movie on Netflix on AppleTV with sound coming out of the Speaker
Purpose: Broadcast Music to HomePod using touch to move sound back and forth to iPhone again
Prove that iPhone can move Music being played on iPhone to HomePod and back. Do this test on each of the pair of HomePods on each iPhone.
Have Customer play song on iPhone
Approach and touch phone to one of the pair of HomePods
Hear music on HomePods
Have Customer touch their iPhone to HomePod
Click “Transfer to iPhone” on pop up display
Purpose: Broadcast sound but not video from a video iPhone or iPad to a HomePod pair
Prove that video with sound can play just sound from iPad and iPhone on HomePods - test each iPad and iPhone performing this test. Failed test if Video itself plays on the AppleTV. The HomePods must not be attached to the AppleTV as default speakers to make this work . We want just the audio playing on the remote speakers. The video continues playing on the device.
Start video with Sound on iPhone or iPad
Ensure that Home app does not have HomePods as default audio output, use TV audio instead.
Open Control Center,
Select the Music playing on the iPad (typically in the upper left corner of the Control Center)
Click on the AirPlay icon - Three rainbows offer a triangle at the bottom
Select Speakers & TVs section - the room with the HomePod and TV label
Hear music play on the HomePod