I was looking through my library on the apple+ app on my LGTV and didn't see a movie that I thought I had.
it wasn't there, so I went to the store and purchased it. the next day, it's showing 2 of the same movie.
They are not different versions of the the movie, the artwork is the same on my library on the tv.
so I must have had it once before.
Is it possible to buy the same movie twice and if so, is there a way to get a refund?
75NANO90UNA
Hello Meezercrazy,
Thank you for using Apple Support Communities. Usually when a purchase is made, it’s saved in your purchase history. If you’ve confirmed that a specific purchase was made twice, even though you already own it, it would be wise to request a possible refund from Apple. They have this resource that can guide you through this process: Request a refund for apps or content that you bought from Apple - Apple Support
How to request a refund
1. Sign in to reportaproblem.apple.com.
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.
Just in case, the following resource explains how long it will take to receive a refund if approved: Check the status of a refund for apps or content that you bought from Apple - Apple Support
We hope this information helps. Thank you for using Apple Support Communities. Take care.
Hello Meezercrazy,
Thank you for using Apple Support Communities. Usually when a purchase is made, it’s saved in your purchase history. If you’ve confirmed that a specific purchase was made twice, even though you already own it, it would be wise to request a possible refund from Apple. They have this resource that can guide you through this process: Request a refund for apps or content that you bought from Apple - Apple Support
How to request a refund
1. Sign in to reportaproblem.apple.com.
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.
Just in case, the following resource explains how long it will take to receive a refund if approved: Check the status of a refund for apps or content that you bought from Apple - Apple Support
We hope this information helps. Thank you for using Apple Support Communities. Take care.
is it possible to buy the same movie twice?
