cant renember code to unlock phone and find my phone has bern turned off

How do I get into my phone when I don’t know my pass code and find my phone has been turned off?

iPhone XR, iOS 16

Posted on May 6, 2023 3:21 PM

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Question marked as Top-ranking reply

Posted on May 6, 2023 3:25 PM

If you can’t successfully enter an iPhone’s passscode, your ONLY option is to reset the phone … completely erasing it … and then restoring it from your most recent backup.


See these instructions:


If you see an iPhone or iPad unavailable message or Security Lockout screen – Apple Support (AU)


Note: If your phone is running iOS earlier that 15.2, you’ll need to follow the instructions linked near the bottom of the article.



1 reply
Question marked as Top-ranking reply

May 6, 2023 3:25 PM in response to B211xxr

If you can’t successfully enter an iPhone’s passscode, your ONLY option is to reset the phone … completely erasing it … and then restoring it from your most recent backup.


See these instructions:


If you see an iPhone or iPad unavailable message or Security Lockout screen – Apple Support (AU)


Note: If your phone is running iOS earlier that 15.2, you’ll need to follow the instructions linked near the bottom of the article.



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cant renember code to unlock phone and find my phone has bern turned off

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