Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

If the charger that came in the box with my new phone doesn’t work can I get it replaced free of charge?

If the charger that came in the box with my new iPhone doesn’t work can I get it replaced free of charge?

iPhone 13, iOS 16

Posted on May 6, 2023 3:54 PM

Reply
Question marked as Top-ranking reply

Posted on May 6, 2023 7:58 PM

Of course you can … as long as it’s determined that the cable has failed due to causes covered by the warranty and within the specified time limits.


You can review the details of your warranty here:


Find information about your warranty or AppleCare plan - Apple Support


and here:


Legal - Hardware Warranties - Apple











5 replies
Question marked as Top-ranking reply

May 6, 2023 7:58 PM in response to Cannon272

Of course you can … as long as it’s determined that the cable has failed due to causes covered by the warranty and within the specified time limits.


You can review the details of your warranty here:


Find information about your warranty or AppleCare plan - Apple Support


and here:


Legal - Hardware Warranties - Apple











If the charger that came in the box with my new phone doesn’t work can I get it replaced free of charge?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.