Calls keep dropping on iPhone

If the issues you have described are a direct result of the iOS updates, it is highly likely that a substantial number of users who have performed the software upgrade are encountering a similar problem.

Based on my understanding and experience, it is highly unlikely that iOS updates would introduce issues that affect the day-to-day functioning of the device. iOS updates are typically designed to enhance performance, address security concerns, and introduce new features, rather than causing operational difficulties.

Without a precise understanding of the underlying issue, it may be challenging for forum members to provide targeted solutions to the difficulties you are encountering.

If you are experiencing intermittent silence or drop or the call itself is disconnected during voice calls on your iPhone, there are a few things you can try to fix the issue:

1. Poor signal strength can cause dropouts or silence during a call. Try moving to an area with better reception or switching to a different network if possible.
2. Restart your iPhone --> Restart your iPhone, iPad, or iPod touch - Apple Support
3. Force Restart your iPhone --> Force restart iPhone - Apple Support)
4. This may help too. Go to Settings > General > Transfer & Reset > Reset > Reset Network Settings.
   1. When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on.
   2. To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or Remove configuration profiles on iPhone in this guide.
   3. To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.
   4. Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
5. Check if there is a software update available for your iPhone. Go to Settings > General > Software Update.
6. Check if your audio is not connected to external Bluetooth speakers.
7. Few other reasons why your device keeps Muting / Dropping / Disconnecting Calls or encountering Call Failed.
   1. Your device's cellular signal Is weak.
   2. It's Raining (Cats & Dogs) in your area or in the area where your device is hooked.
   3. The Cell Tower is Overloaded / Heavy Traffic (Telecommunication)
   4. You've misunderstood your signal strength
   5. You are moving and the signal weakens while changing from one tower to another
8. Other culprits may include the following:
   1. Bad Weather: Precipitation can leak into phone cable lines and cause disruptions. Lightening, even at a distance, can disrupt the connection.
   2. Wireless interference: Power lines, radio, or television. transmitters, transformers, and other electronic devices may cause noise on the phone line. --> Resolve Wi-Fi and Bluetooth issues caused by wireless ...
   3. DSL services: The high-frequency signals coming from DSL (digital subscriber line) devices sharing the phone line can create problems for other technology connected to the line.
9. Try to turn on Airplane mode, wait for 10-15 secs, and turn off airplane mode.
10. Check the health of your device's Battery. Change if below 80%
11. Take the SIM out and Put it back again, Change your SIM, if it is damaged
12. Time to contact your Carrier / Change if required

I also faced this problem from April until yesterday. Yesterday I chatted with Apple support three times, but they tell about meeting the technician. This trouble is a severe problem for me. I have tried to tackle this issue many times by browsing the internet. However, it doesn't work. Later all of those yesterday, I tried my method to solve this. Subsequently, for some hours, it worked, and now I can call without dropping. I think that the problem is with the ios update and the sensor of the phone.

You can try my technique 

1 Go to setting 

2 Accessibility

3 Voiceover

4 Audio

And off auto-select speaker incall

Then, on flight mode for 2 min and off

Then Restart the phone

If anyone has an issue with this, reach me 

I have several procedures

My 11 mini I phone keeps dropping calls. Started 3-4 hours ago and the calls dropped about every 5-6 minutes . Now, hours later, calls drop 2-3 x every 30 seconds ,

this has never happened before. .

Is this a connection ( ATT) problem or Apple?

I am experiencing the same issue…from last 20-25 days….tried everything from resetting to everything mentioned on forums and youtube and yet the problem still exists…. only new thing besides ios update is my new esim which i have removed and re added aa well…oh yaa and i had my battery replaced at apple authorized service center… pls let me knw if anyone finds the fix for this problem…

Same issue I’m facing after getting iOS update and this issue of exact 2mins call dropped off happening since last one month.

before the recent updated ios , I was facing issue of call went into mute for 3 secs and then it resumed so I thought if I get update latest ios then it may resolve but now in result call started stopping off

Thanks for your reply. You've been posting this same message to multiple threads outlining the same issue, so one would assume that you would have changed your opinion that "it is highly unlikely that iOS updates would introduce issues that affect the day-to-day functioning of the device". Posting the same thing repeatedly is frustrating and lacks an understanding of the user's issue. I really do appreciate your good will and good intentions. But the fact remains that many people are facing the issue.

Anyone found anything helpful yet? I've done all these steps except for changing my carrier and a factory reset. Multiple updates haven't solved it yet.

Facing exactly same issue right after leaving 16.4 update behind. Did everything mentioned even changed sim carrier reset network settings but yet to get any solution.

After seeing many people are facing severe calling issue "Call dropping after 2-3 minutes". Apple is not even bother about the customers. Its very sad that they seem it like a normal update issue.

the bug in siri was the cause and i fixed mine following the instruction on link below…

iPhone 11 Call Drop FIXED - Apple Community

My calls are dropping after every 2-3 min,loudspeaker is automatically gets on and the call drops

The Siri option worked out, thanks much

Yeah, not for me as Call Hang-Up was already off…

And for some reason mine is 8 minutes rather than 2-3. As soon as the call hits 8 minutes, speaker turns on and the call goes silent.

Solution was posted by Digvijay here — https://discussions.apple.com/thread/254846343?answerId=259344922022#259344922022

Basically, do this:

Settings> Accessibility > SIRI > Call Hang-Up: Turn it OFF.

digvijay36 wrote:

My calls are getting dropped automatically after 2-3 minutes. After 2-3 minutes the loudspeaker automatically gets on and after 1-2 sec call drops. Problem started before last 2-3 updates

[Re-Titled by Moderator]

Solution was posted by Digvijay here — https://discussions.apple.com/thread/254846343?answerId=259344922022#259344922022

Basically, do this:

Settings> Accessibility > SIRI > Call Hang-Up: Turn it OFF.