Mail popup won't go away

Question

Level 1

31 points

Mail popup won't go away

Has anyone seen anything like this. I can't get it to stop. I have to quit Apple Mail and reopen it when I want to check my messages.

[Image Edited by Moderator to Remove Personal Information]

Mac mini, macOS 11.6

Posted on May 7, 2023 8:10 AM

Reply

Answer 1

Top-ranking reply

den.thed

Level 10

90,706 points

May 8, 2023 1:52 PM in response to Don T

Remove the e-mail account from Mail and then add it back to Mail.

see > Add or remove email accounts in Mail on Mac - Apple Support

Reply

Answer 2

den.thed

Level 10

90,706 points

May 8, 2023 5:03 PM in response to Don T

You're welcome.

Sounds like Mail is loading all of your Mail that is stored on the Cox server and I believe that you should used IMAP instead of POP for the Account Type.

Do you remember if you were using IMAP or POP before?

see > https://www.cox.com/residential/support/email-server-settings.html

Reply

Answer 3

Don T Author

Level 1

31 points

May 8, 2023 3:28 PM in response to den.thed

Thanks for the advice. I have all kinds of problems with Cox. I removed the account, then went to the webmail page for them. Changed the password, but...

As you can see in the screenshot, when I enter the new password in Mail>Preferences>Accounts it rejects the new password. Not the first time this has happened. I'll give it some time.

Reply

Answer 4

den.thed

Level 10

90,706 points

May 8, 2023 8:02 AM in response to Don T

Excluding any personal information, what does the popup say?

Reply

Answer 5

Don T Author

Level 1

31 points

May 8, 2023 9:12 AM in response to den.thed

It’s on the screenshot

Reply

Answer 6

den.thed

Level 10

90,706 points

May 8, 2023 11:53 AM in response to Don T

The screenshot was removed by the moderators, because it contained personal information.

Excluding any personal information, what does the popup say?

Reply

Answer 7

Don T Author

Level 1

31 points

May 8, 2023 12:57 PM in response to den.thed

I understand now. Didn't mean to be rude. I've attached another screenshot with the email account hidden. This is a huge mystery to me and any advice would be most appreciated.

Reply

Answer 8

Don T Author

Level 1

31 points

May 8, 2023 4:08 PM in response to Don T

Finally, it worked. Thanks so much for your help.

I spoke too soon. Every few minutes now I get hundreds of emails in my Cox account that I have to delete. Sigh.

Reply

Mail popup won't go away

Similar questions