Apple Translate

Hi - I have translate with languages downloaded on an iPhone SE bought in April 2022 using iOS Version 16.4.1. Translate used to work well now it has stopped. I reinstalled it, switched the phone off and on, and though the screens for Conversation appear, 'Tap mic to speak' is greyed out, and tapping the mic icon makes it jump but nothing happens. Any ideas please? Thanks.

iPhone SE, iOS 16

Posted on May 7, 2023 8:51 AM

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Question marked as Top-ranking reply

Posted on Mar 15, 2024 2:52 PM

  1. Check for Updates: Ensure that your iPhone's operating system and the Translate app itself are up to date. Sometimes, software updates can fix bugs and improve compatibility.
  2. Language Settings: Make sure that the language settings on your iPhone are properly configured. Go to Settings > General > Language & Region and ensure that the language settings are accurate.
  3. Microphone Access: Check if Translate has permission to access the microphone on your iPhone. Go to Settings > Privacy > Microphone and make sure that Translate is enabled.
  4. Restart Your iPhone: Try restarting your iPhone again. Sometimes, a simple restart can resolve temporary glitches.
  5. Reset Settings: If the issue persists, you can try resetting your iPhone's settings. Go to Settings > General > Reset > Reset All Settings. This will reset all settings to their default values without erasing your data.

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3 replies
Question marked as Top-ranking reply

Mar 15, 2024 2:52 PM in response to MandelbrotMaths

  1. Check for Updates: Ensure that your iPhone's operating system and the Translate app itself are up to date. Sometimes, software updates can fix bugs and improve compatibility.
  2. Language Settings: Make sure that the language settings on your iPhone are properly configured. Go to Settings > General > Language & Region and ensure that the language settings are accurate.
  3. Microphone Access: Check if Translate has permission to access the microphone on your iPhone. Go to Settings > Privacy > Microphone and make sure that Translate is enabled.
  4. Restart Your iPhone: Try restarting your iPhone again. Sometimes, a simple restart can resolve temporary glitches.
  5. Reset Settings: If the issue persists, you can try resetting your iPhone's settings. Go to Settings > General > Reset > Reset All Settings. This will reset all settings to their default values without erasing your data.

May 10, 2023 11:49 AM in response to MandelbrotMaths

Hello MandelbrotMaths,


We see you have an issue with the Translate app on your iPhone. While there is a security update for the iOS we'd recommend installing, we'll walk through some other steps to help with that specific app.


First, let's make sure your microphone or dictation is working properly outside of that app. Open Voice Memos and try to record a message. Play it back to confirm if your microphone has no issues there.


Then, we'd recommend removing and reinstalling the Translate app specifically. Reinstalling an app can help it with may issues, similar to what you described.


Delete apps on your iPhone, iPad, and iPod touch - Apple Support


Reply back with how it goes.


Take care.

Nov 4, 2023 2:54 PM in response to Soosie_J215

Hello Team,


I have tried these steps.


But still my iphone 13 256GB hangs on translate screen. Sometimes it says download the German language. Here This language was already downloaded and it was not working. When I click download again, then it shows the translation message without downloading.



As it was downloaded, it should work in offline. But it was not working in offline mode.


I have the latest IOS version:17.1

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