Paramount+ show in up next is asking for subscription even though the Paramount+ app is logged in and working

This is more of an answer than a question since the only other question I could find about this is not allowing replies.


In short, the symptom is: You’re seeing the next episode of a Paramount+ show you’re watching in Up Next, but clicking that episode takes you to a subscription page instead of playing the show. You are however, already subscribed to Paramount+ and you could otherwise go straight to the logged-in and working Paramount+ app and watch the show without being blocked by that “subscribe” page.


And here’s the deal:


Up Next is trying to play the show in the Paramount+ Apple TV *Channel* instead of the app. That’s a totally different subscription than if you’ve subscribed directly through the Paramount+ app, hence the “Subscribe” prompt from the channel.


Apparently this is a known bug and Apple is working on it.


Here’s the workaround for now:


Long-press the episode in Up Next and on the subsequent screen, scroll down into the “How to Watch” options. In there, scroll to the right past the Paramount+ *channel* and select the Paramount+ app instead.


This should keep things working until your Apple TV box powers down again and reverts to the buggy behavior.


Yeah, it’s a fairly minor nuisance, but here’s hoping it gets fixed soon.

Posted on May 7, 2023 8:33 PM

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Question marked as Top-ranking reply

Posted on Aug 15, 2023 12:07 PM

When choosing a Paramont+ program from the "Up Next" portion of the Apple TV app, it would attempt to play the program through the Apple TV subscription instead of the stand alone app, continually asking me to sign up.



This worked for me: Go to Settings > Apps > TV


I turned Paramount Network: OFF


and turned Paramount+: ON



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3 replies
Question marked as Top-ranking reply

Aug 15, 2023 12:07 PM in response to dg68

When choosing a Paramont+ program from the "Up Next" portion of the Apple TV app, it would attempt to play the program through the Apple TV subscription instead of the stand alone app, continually asking me to sign up.



This worked for me: Go to Settings > Apps > TV


I turned Paramount Network: OFF


and turned Paramount+: ON



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Paramount+ show in up next is asking for subscription even though the Paramount+ app is logged in and working

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