Screen Time Blocking App Downloads Unintentionally

Hi Willy_Will,

There is another section of the Screen Time settings which may have an impact on making changes, such as adding new apps. Take a look and see if any of these are also set:

You can allow changes to other settings and features, the same way you can allow changes to privacy settings.

1. Go to Settings and tap Screen Time.

2. Tap Content & Privacy Restrictions. If asked, enter your passcode.

3. Under Allow Changes, select the features or settings that you want to allow changes to and choose Allow or Don't Allow. 

From: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support

If you're not seeing anything which could restrict from adding apps, then we'd advise to contact Apple Support. They'll be able to take a closer look into what could be happening.

Get Support

Take care!

Hey Willy_Will,

It sounds like the issue may be network related.

We'd recommend ensuring that you're connected to a Wi-Fi network on the device, or test with a different network to see if that changes anything.

If that doesn't help, we'd recommend trying the steps in this article: If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support

Thanks!