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Setting erasure failed voice call forwarding all calls

No matter what I do my phone is failing and seem to be forwarding somewhere. Is there a way to find out to who and stop it? I have tried dialing various codes already. I called Verizon they said it’s not forwarding.

iPhone 12 Pro Max, iOS 15

Posted on May 8, 2023 3:23 AM

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Question marked as Top-ranking reply

Posted on May 10, 2023 6:20 PM

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May 10, 2023 7:13 PM in response to Hmmmmmmmmmmmmm44

Hello Hmmmmmmmmmmmmm44,


We're not exactly sure where on your device you're seeing this information. Would you mind explaining where this was found?


It might be a good idea to reach out to Apple Support so they can take a deeper look into this with you. If you'd like to contact them, you can do so at Get Support.


Best regards.

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May 10, 2023 6:16 PM in response to Hmmmmmmmmmmmmm44

Hey Hmmmmmmmmmmmmm44,


We'd recommend reviewing this article for information on how call forwarding works with iPhone: Set up call forwarding and call waiting on iPhone - Apple Support


If you're seeing an issue with calls failing, we'd recommend: If you can't make or receive calls on your iPhone - Apple Support


"Contact your carrier

When you contact your carrier, make sure that:

  • Your account is set up to use your iPhone.
  • There aren't any localized service outages.
  • Your account doesn't have a billing-related block.
  • Your calls don't have errors on the carrier system.

Update your software

  1. Check for a carrier settings update.
  2. Check for an iOS software update. Some updates might require a Wi-Fi connection.

Check your settings

If you can't make or receive calls on your iPhone, follow these steps, testing after each step.

Check your network setings

  1. Reset your network settings. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This will erase all current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings.
  2. Try to make or receive calls in another location.

Check your iPhone settings

  1. Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.
  2. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's off. Learn how to use Focus on your iPhone or iPad.
  3. Check for any blocked phone numbers. Go to Settings > Phone > Blocked Contacts.
  4. Check Call Forwarding. Go to Settings > Phone > Call Forwarding and make sure it's off.
  5. Check Silence Unknown Callers. Go to Settings > Phone > Silence Unknown Callers. If the setting is on, a caller must be listed in your Contacts or Recents. Or they must have shared their number in Mail or sent you a message using that number in order for their call to go through. Add their number to Contacts to ensure the phone rings. Calls from some third-party apps might not go through.

To avoid missing calls from a contact, add their number to Contacts to ensure that your phone rings.

Learn more


Thanks!

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Setting erasure failed voice call forwarding all calls

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