Camera

Hello. I'm having problems with my phone, suddenly the phone got very hot and since then when I want to take a picture the camera seems to be broken. But it's something internal because it doesn't have any blow.

iPhone 14 Pro Max, 16

Posted on May 8, 2023 4:03 AM

Reply
Question marked as Best reply

Posted on May 8, 2023 4:16 AM

Sorry but we, just users like you, can't diagnose that kind of issue remotely, sorry.

Since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Best reply

May 8, 2023 4:16 AM in response to Oyarbismike

Sorry but we, just users like you, can't diagnose that kind of issue remotely, sorry.

Since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Camera

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.