Photos not opening

Hi Tilly Lacy,

Thank you for participating in the Apple Support Communities. We understand you're unable to open photos you've received via text message. It sounds like they may not be downloading properly. Try restarting your iPhone, and you may also want to connect to a different network to see if the issue persists. Checking to make sure you have enough storage space to download photos may be helpful as well. Here's how to check: How to check the storage on your iPhone and iPad - Apple Support.

" Use your device to check its storage

1. Go to Settings > General > [Device] Storage. You might see a list of recommendations for optimizing your device's storage, followed by a list of installed apps and the amount of storage each one uses.
2. Tap an app's name for more information about its storage. Cached data and temporary data might not be counted as usage.

In the detailed view you can:

• Offload the app, which frees up storage used by the app, but keeps its documents and data.
• Delete the app, which removes the app and its related data.
• Depending on the app, you might be able to delete some of its documents and data.

If your device is almost full and can't free up space, you might get a Storage Almost Full alert. If you see this alert, check the storage recommendations or offload some less-used content like videos and apps."

Take care.