The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

Decolombia Author

Level 1

8 points

Apple Studio Display shows black screen on start

Apple Studio Display shows black screen on start up after updating to firmware 16.4 (Build 20E246)

I updated my Mac Studio to Ventura 13.3, and my Studio Display to firmware version 16.4 (Build 20E246).

Since doing so, upon starting up the Mac Studio, the Studio Display powers on, but shows a perpetual black screen. The "fix" is to unplug the USB-C cable in the back of the Studio Display, and plug it back in. Then the display works. Is there a way to more permanently fix this issue so that removing the USB cable isn't necessary each time I boot up the Mac Studio? Thanks.

Posted on May 8, 2023 10:21 AM

Similar questions

4 replies

den.thed

Level 10

99,174 points

May 8, 2023 12:05 PM in response to Decolombia

You should contact Apple Support directly.

Contact Apple for support and service - Apple Support

Plus send Feedback to Apple.

Feedback - Mac Studio - Apple

Feedback - Displays - Apple

Jun 10, 2024 1:03 AM in response to Decolombia

There is an Apple Service Utility (ASU) that can be used to do low-level actions on the display. I was able to revive mine with it.

currently re-applying the firmware.

May 8, 2023 12:37 PM in response to Decolombia

The only known "fix" when your Apple Studio Display misbehaves is to give it a timeout. Disconnect from power and data and make it be quiet for half an hour.

Facing it into the corner or sitting on the 'naughty-stair' is optional.

Jun 23, 2023 7:47 AM in response to Decolombia

I've had the same problem for the past 2 month. Using 2 external viewsonic USB-C monitors. The primary is the one that will go black several times (not the secondary). I have swap the monitors (and cords) and the same thing happens. Spouse with similar Mac Studio is have the same problem with a single monitor.

Mac Studio (2022)

Monterey 12.6.6

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Studio Display shows black screen on start