My iPhone still will not connect to my home wifi

HollywoodXYZ Said:

"My iPhone still will not connect to my home wifi: changed my Xfinity wi-fi password, 'forgot the network,' and my phone still will not connect to my home wifi."

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Troubleshooting iPhone WiFi:

Try The Following in the Order Provided:

I. Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support

II. What Else to Try:

A. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

1. Go To: Settings
2. Tap: General
3. Tap: Shut Down
4. Slide: Your Finger to the Right

B. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference. Cellular always overrules Wi-Fi.

C. Try manually restarting your iPhone:

1. Go To: Settings
2. Select: General
3. Scroll to: the Very Bottom
4. Select: Shut Down
5. Slide Finger: to the Right
6. Wait: 30 Seconds
7. Power One: the iPhone
8. Try this Once More

HollywoodXYZ Said:

"HEY! So, for weeks if not over 1.5 months my iPhone would not connect to my wifi after changing my Comcast Xfinity password. I tried all of the above EXCEPT for the 'factory reset.'[...]You get a QR code -- I simply emailed it to myself on my laptop and held my phone up to the laptop screen. It scanned the QR code and connected to my home network instantly![...]"

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About QR Codes and why to Perform the Reset:

Look all over TV and you'll see QR codes on numerous commercials. QR codes remember who you are and when you used them --retailers use these to remember when you were last at their store, and then they provide you with relevant, promotional offers that you'll find on your receipts --so perform the reset.

Did you remember to power off the Xfinity modem/router, leave it off for a minute, then power it back up?

Then....try to set up a new connection from the iPhone.

HollywoodXYZ Said:

"Thanks but no, this is not working. [...]The phone seems blocked someone from recognizing the new one (the old password won't work either)."

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Set this Up Anew:

Reset to Factory Settings:

Being you are having connection issues, reset your iPhone to factory settings, as if you were to sell it. Go here: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support. Perform as instructed there, including the backup creation and iCloud logout.

HollywoodXYZ Said:

"My iPhone still will not connect to my home wifi: changed my Xfinity wi-fi password, 'forgot the network,' and my phone still will not connect to my home wifi."

-------

Troubleshooting iPhone WiFi:

Try The Following the the Order Provided:

I. Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support

II. What Else to Try:

A. Update your iPhone Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip. If any updates are available, they will install, sure enough.

B. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

1. Go To: Settings
2. Tap: General
3. Tap: Shut Down
4. Slide: Your Finger to the Right

C. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference. Cellular always overrules Wi-Fi.

D. Try manually restarting your iPhone:

1. Go To: Settings
2. Select: General
3. Scroll to: the Very Bottom
4. Select: Shut Down
5. Slide Finger: to the Right
6. Wait: 30 Seconds
7. Power One: the iPhone
8. Try this Once More

E. Clear Temporary Internet Files:

If connecting is unsuccessful, try clearing out your Temporary Internet Files: History, Cache, and Cookies. Go Here: Clear your Safari browser history and set up content blockers on your iPhone, iPad, or iPod touch - Apple Support

F. Try Using SIRI: Using Siri, say "Turn On WiFi." Go Here: Use Siri on iPhone - Apple Support

No Success?…

G. Report this to Apple:

Do your part: Let Apple know what is going on here. Provide them with feedback on this. They may not get back to you directly, but the more feedback they received on this, the more they will know what is going on, and what needs to be fixed in updates to come.

1. Go Here: Feedback - iPad - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: on when this issue began, and how you have troubleshot it, this far. Include the URL of this thread.
4. Proceed from there as necessary

HollywoodXYZ Said:

“My iPhone still will not connect to my home wifi: Thanks for the effort. I am reluctant to do this. Something so simple as changing my password is just nuts to have restore factory settings. it's scary. I don't want to lose data. Seems very serious.”

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Contact Apple Support:

If nothing is working, then give Xfinity a call. If you do not own the modem, then that means that they own the modem being used, and therefore you are leasing it from them.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)