​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


Can’t find the file app on my ipad

there is no file app on my iPad .

iPad 2, iOS 9

Posted on May 9, 2023 9:38 AM

Question marked as Top-ranking reply

Posted on May 10, 2023 7:14 AM

Based on the tags appended to your post, you have an iPad 2 running iOS 9. Unfortunately, the Files app is only available on devices running iOS/iPadOS 11 or later. Your device is not capable of iOS 10 or higher, so if you wish to use the Files app, you will need a newer device.

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t find the file app on my ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.