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the bottom of the screen is stuck

Good morning I have an iphone 13. for the last month the bottom of the screen is stuck. when I go to write on the keyboard I can't press the button it turns off. I need to restart the mobile to start working properly again

these problems started after the last upgrade 16.4.1

I have done the latest upgrade 16.4.1(a)

but the problem is not solved.

iPhone 13, iOS 16

Posted on May 10, 2023 12:18 AM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2023 12:38 AM

If the problem persists, visit an Apple Store or an Apple Authorized Reseller in your region for assistance to diagnose the problem.

And they could offer a possible solution.

You will first have to make an appointment due to the pandemic.

See: Contact Apple for support and service

Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

May 10, 2023 12:38 AM in response to filippos144

If the problem persists, visit an Apple Store or an Apple Authorized Reseller in your region for assistance to diagnose the problem.

And they could offer a possible solution.

You will first have to make an appointment due to the pandemic.

See: Contact Apple for support and service

Contact Apple for support and service - Apple Support


the bottom of the screen is stuck

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