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these keep turning off after i close settings and i dont know why

iMac 21.5″, macOS 13.4

Posted on May 10, 2023 8:21 AM

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Question marked as Top-ranking reply

Posted on May 15, 2023 1:31 AM

Now that I have been able to read the report on my mac and not on my tiny iPhone screen, I can go through it more thoroughly.


You are booting your mac from an external USB 3 drive, and have an OS installed on the internal SSD.

This is not ideal, as the external drive is much slower.

The internal drive is split into about 190GB+60GB, and the 190GB partition is full - that was my earlier confusion.


Still, you should consider organizing stuff so that you can use the much faster internal SSD as your boot drive.



I see that at some point installed "cleanmymac" on this machine. This is regarded as tantamount to malware by many of us here who have seen the damage it can do. It does not seem to be installed now, but please avoid this creepy thing.


There have been at least two kernel panics, which may have been due to a hardware issue.


Do you have Catalina installed in the internal drive and Ventura in the external?



At this point, my strong recommendation is to make sure that you have everything backed up, then erase the internal drive, install a clean Ventura system and if you choose to migrate, bring back ONLY the user accounts.

Test this clean system, then gradually install any applications that you really need. Do not install anything that claims to "clean", "optimize" or "speed up" your mac.



8 replies
Question marked as Top-ranking reply

May 15, 2023 1:31 AM in response to Luis Sequeira1

Now that I have been able to read the report on my mac and not on my tiny iPhone screen, I can go through it more thoroughly.


You are booting your mac from an external USB 3 drive, and have an OS installed on the internal SSD.

This is not ideal, as the external drive is much slower.

The internal drive is split into about 190GB+60GB, and the 190GB partition is full - that was my earlier confusion.


Still, you should consider organizing stuff so that you can use the much faster internal SSD as your boot drive.



I see that at some point installed "cleanmymac" on this machine. This is regarded as tantamount to malware by many of us here who have seen the damage it can do. It does not seem to be installed now, but please avoid this creepy thing.


There have been at least two kernel panics, which may have been due to a hardware issue.


Do you have Catalina installed in the internal drive and Ventura in the external?



At this point, my strong recommendation is to make sure that you have everything backed up, then erase the internal drive, install a clean Ventura system and if you choose to migrate, bring back ONLY the user accounts.

Test this clean system, then gradually install any applications that you really need. Do not install anything that claims to "clean", "optimize" or "speed up" your mac.



May 10, 2023 8:58 AM in response to huckleberry160

These should default to on, both in any case the option you chose should stick.


Try doing this in Safe Mode. Does the option stick?

Restart normally again. Does it stick?


Either you have a corrupted preference file, or some third party system modification is blocking this.

Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.

May 14, 2023 2:22 PM in response to huckleberry160

Please disregard my previous post about the disk space. There is full disk but it’s not the current running OS disk. I jumped the gun on that because I was not expecting to see to drives with OS installed.


You do have configuration profiles - and they are probably what is blocking those settings. Is this a managed mac? A home mac does not usually have configuration profiles. Please elaborate on that.

these keep turning off after i close settings and i dont know why

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