Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple logo turned red when charge and apple watch will not turn on

I just open my apple watch series 8 , my dad received it 5 months ago but im on vacation so they didn’t check it if its working , then when i open it was off , try to turn on but there’s no battery so i charge it , apple logo appears but turn red and die

Posted on May 10, 2023 8:09 AM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2023 1:50 PM

The article If your Apple Watch won't charge or it won't turn on - Apple Support including the advice to Force Restart near the end of the article is the best resource for this situation. If you've completed that troubleshooting and the issue is still not resolved, use the link in the article to Contact Support. Or Genius Bar Reservation and Apple Support Options - Apple


 (Note that recent Watches without plastic protective packaging do not usually have film over the watch back or charging puck).  


1 reply
Question marked as Top-ranking reply

May 11, 2023 1:50 PM in response to rdn160

The article If your Apple Watch won't charge or it won't turn on - Apple Support including the advice to Force Restart near the end of the article is the best resource for this situation. If you've completed that troubleshooting and the issue is still not resolved, use the link in the article to Contact Support. Or Genius Bar Reservation and Apple Support Options - Apple


 (Note that recent Watches without plastic protective packaging do not usually have film over the watch back or charging puck).  


Apple logo turned red when charge and apple watch will not turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.