I need to reset my phone that from my iPad but I cannot get into either with no Wi-Fi

reset iPhone password from ipad



Posted on May 10, 2023 3:24 PM

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Question marked as Top-ranking reply

Posted on May 13, 2023 1:12 PM

Hello Woogirl2,


From your post, it sounds like your iPhone is disabled due to a forgotten passcode. If you're unable to complete the steps in the support article you posted from, you'll need access to a computer that is connected to the internet. If you don't have a computer and you can't borrow one, you need to go to an Apple Retail Store or Apple Authorized Service Provider for help: Find Locations


The following support article contains the steps to regain access to your device: If you forgot your iPhone passcode - Apple Support


Let us know if you have any questions! Take care.

2 replies
Question marked as Top-ranking reply

May 13, 2023 1:12 PM in response to Woogirl2

Hello Woogirl2,


From your post, it sounds like your iPhone is disabled due to a forgotten passcode. If you're unable to complete the steps in the support article you posted from, you'll need access to a computer that is connected to the internet. If you don't have a computer and you can't borrow one, you need to go to an Apple Retail Store or Apple Authorized Service Provider for help: Find Locations


The following support article contains the steps to regain access to your device: If you forgot your iPhone passcode - Apple Support


Let us know if you have any questions! Take care.

May 13, 2023 1:22 PM in response to Woogirl2

You cannot use an iPad to reset the passcode on your iPhone. If you have an Internet connection to a Mac or PC, one of those devices could be used to reset the iPhone. Maybe you have a friend with a Mac or PC that would let you use the computer for 20-30 minutes or so.


You won't need a computer if you use the instructions in the link below.....but.....you will need to have a Wi-Fi Internet connection.


If you see an iPhone or iPad unavailable message or Security Lockout screen





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I need to reset my phone that from my iPad but I cannot get into either with no Wi-Fi

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