my iPhone screen is black unresponsive
how or what do I need to do when your iPhone screen is black/unresponsive
iPhone 12 Pro Max, iOS 16
Question marked as
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
- Press and quickly release Volume UP button
- Press and quickly release Volume DOWN button
- Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).
(2) If the above does not work then - Follow the instructions in this article by Apple âž” If your iPhone is Non-Responsive or Frozen and see if that helps.
(3) If that does not help, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.
Axel F.