Voice mail

SWIPE DOWN from the TOP RIGHT CORNER of your screen. This will reveal the CONTROL CENTER. Find the FOCUS button (should be highlighted in white if Do Not Disturb is ON) and Tap on it. This should turn OFF Do Not Disturb.

Axel F.

1. Check to see that the Silent switch is not set to ON. Silent switch is located on the Top Left Sideof your iPhone.
2. Open Settings ➔ Sounds & Haptics ➔ Ringer and Alerts : Make sure this is not set to OFF or too Low. Set Change with Buttons to OFF. Below that Make sure that there is a Ringtone selected.
3. Check to see that Silence Unknown Callers is set to OFF. Open Settings ➔ Phone ➔ Silence Unknown Callers : Set this to OFF
4. Make sure that a ringer sound is assigned. Open Settings ➔ Sounds & Haptics ➔ Ringtone : Ensure that a Ringtone is assigned here.
5. Check to see that Do Not Disturb is set to OFF. Open Settings ➔ Focus ➔ Do Not Disturb : Set this to OFF
6. If all of the above is OK on your iPhone then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

• Press and quickly release Volume UP button
• Press and quickly release Volume DOWN button
• Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

Axel F.

Not sure what you mean by, “What about the Wi-Fi setting?”

Either you are connected to Wi-Fi or you are not. If you are not connected to Wi-Fi, then you are connected to the cellular network.

Axel F.

Do the calls appear in your Recent Calls list in the Phone app? If they do not appear there, then your carrier did not send the call to your phone. You would need to contact your carrier to determine why that happened.

You are welcome. Glad that you were able to resolve the issue.

Axel F.