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Margaret219 Author

Level 1

6 points

Kindle app won’t let me sign in

I need help finding a way to access the Kindle app on my new iPhone 14. I didn’t need to sign in with previous one. When I try to put in info , it pops out. How could it be fixed?

Posted on May 10, 2023 10:19 PM

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Top-ranking reply

Level 1

8 points

Posted on Dec 28, 2023 7:37 AM

I have a new iPhone 15 and have a Kindle account. The sign-in disappeared when I tried to log in.

I tried the delete Kindle app, restart iPhone, then download the Kindle app and it worked. No problem logging in and I had immediate access to my account.

Thanks!

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10 replies

Top-ranking reply

Level 1

8 points

Dec 28, 2023 7:37 AM in response to Margaret219

I have a new iPhone 15 and have a Kindle account. The sign-in disappeared when I tried to log in.

I tried the delete Kindle app, restart iPhone, then download the Kindle app and it worked. No problem logging in and I had immediate access to my account.

Thanks!

Reply

Level 7

20,664 points

May 11, 2023 7:28 AM in response to Margaret219

Delete the kindle app. Restart your iPhone.

Download the kindle app again.

Still the same problem - reach out to Amazon

for help with their app as suggested above by

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Nov 7, 2023 11:24 AM in response to imobl

This worked for me. Thank you!

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May 11, 2023 12:55 AM in response to Margaret219

Kindle is not an Apple product. Contact the app developer here --> App Support or Digital Services and Device Support - Amazon.com

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Margaret219 Author

Level 1

6 points

May 11, 2023 7:23 AM in response to SravanKrA

Doesn’t seem to work that way. BecausebI already have the app, “ get” isn’t an option. Sign in page comes up and pops out still.

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Level 1

8 points

Sep 23, 2023 12:56 AM in response to imobl

Hey, did you manage to resolve this issue? I’m experiencing the same problem.

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Level 1

8 points

Nov 30, 2023 1:21 PM in response to SravanKrA

This is pertaining to the Apple Store kindle app, not the kindle device

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Level 1

8 points

Nov 30, 2023 1:22 PM in response to SravanKrA

.

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Nov 30, 2023 1:25 PM in response to B_28

Apple does not make the kindle app, does not provide the kindle service or provide the kindle content.

All of that is through Amazon.

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Nov 30, 2023 1:26 PM in response to B_28

B_28 wrote:

This is pertaining to the Apple Store kindle app, not the kindle device

The Kindle app, just like the Kindle device, is not an Apple product, It is an Amazon product.

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Kindle app won’t let me sign in

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