Unable to take screenshot

Unable to take screenshot from side button and volume button

iPhone 13, iOS 16

Posted on May 11, 2023 12:11 AM

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Question marked as Top-ranking reply

Posted on May 11, 2023 12:52 AM

  1. A simple restart can often resolve minor software glitches. Try restarting your iPhone and then attempting to take a screenshot again.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  2. If you have AssistiveTouch enabled, it may interfere with the screenshot functionality. You can disable it by going to Settings > Accessibility > Touch > AssistiveTouch and toggle it off.


1 reply
Question marked as Top-ranking reply

May 11, 2023 12:52 AM in response to shweta31

  1. A simple restart can often resolve minor software glitches. Try restarting your iPhone and then attempting to take a screenshot again.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  2. If you have AssistiveTouch enabled, it may interfere with the screenshot functionality. You can disable it by going to Settings > Accessibility > Touch > AssistiveTouch and toggle it off.


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Unable to take screenshot

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