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my iphone asks to update apple ID settings. I enter the ID password then enter the pass code but the situation returns to the beginning like an endless loop. How to put an end to this?
I have logged out then logged in, even I have restored the iphone but it still asks to re-enter the apple ID pass.
I have logged out then logged in, even I have restored the iphone but it still asks to re-enter the apple ID pass.
Hi there meochienxu,
If your iPhone is prompting you to enter your Apple ID password multiple times, first ensure that you are entering the correct Apple ID password. The best way to do this is to see if you can sign in without issue on the Apple ID website here: Manage your Apple ID
If you are able to sign in there successfully, let's next check to see if your iPhone is fully updated. This installs feature improvements and fixes that can resolve unexpected behavior like this. These steps from Update your iPhone or iPad show how to back up and update:
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
Take care!
Hey meochienxu,
Thanks for the update. If that’s the case, we’d suggest completely signing out and then signing back in to give things a refresh as it sounds like there’s still some kind of disconnect occurring unexectedly. If you’ve made any changes to your Apple ID email address, that can also cause this to occur even if using the correct password.
Keep us posted on the results, but if the issue persists after signing out entirely and then signing back in, please contact Apple for support here: Get Support
Take care!
My password is correct and my iphone is up to date, but my Apple ID still asks me to re-enter my password.
My iphone asks to update apple ID settings. I enter the ID password then enter the pass code but the situation returns to the beginning like an endless loop.
