Removing an extension

I recently removed the WD Discovery application but it won't allow me to delete the extension when I go into 'added extensions'. Any idea how to do this? Thank you!

MacBook Air 13″, macOS 13.3

Posted on May 11, 2023 4:15 AM

Reply
Question marked as Best reply

Posted on May 11, 2023 9:08 AM

Try it in Safe Mode...


Start with this of M1 or M2 Mac...


On your Mac, choose Apple menu  > Shut Down.

Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.

Press and hold the power button on your Mac until “Loading startup options” appears.

Select a volume.

Press and hold the Shift key, then click Continue in Safe Mode.

The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.


Restart normally.


Start with this if IntelMac...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

3 replies
Question marked as Best reply

May 11, 2023 9:08 AM in response to kate.louise87

Try it in Safe Mode...


Start with this of M1 or M2 Mac...


On your Mac, choose Apple menu  > Shut Down.

Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.

Press and hold the power button on your Mac until “Loading startup options” appears.

Select a volume.

Press and hold the Shift key, then click Continue in Safe Mode.

The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.


Restart normally.


Start with this if IntelMac...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

Removing an extension

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.